Care Visions Children’s Services Privacy Policy

This is a privacy policy of Care Visions Children’s Services.

We may update this privacy policy from time to time by publishing the amended version on our website.

This privacy policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in the UK and this privacy policy.

The information we collect

We may receive information about you:

  • when you contact us directly, normally via our website or our HR/Referrals/Enquiries teams, whether to apply for a post, our services or to make an enquiry or other request,
  • from other third parties who may lawfully pass to us information about you.

How we’ll use your information,

We will use your information (which we receive from you or third parties) for a variety of purposes,

including:

  • to provide or manage any information and services which you have requested,
  • to help us identify you when you contact us,
  • for general administration purposes,
  • to help us improve the quality of our services,
  • to carry out analysis

We may share your information for any of these purposes with:

  • our service providers and agents who perform services on our behalf (once you are employed by us), such as Disclosure Scotland (inc PVG scheme), Local Authorities, SSSC, personal references, Care Inspectorate, GBG (driving license checks), occupational health, Standard Life Pensions, Sodexo (Child Care Vouchers).

We do not share your data with any third parties, with the exception of:

  • when we have been asked to provide information for legal or regulatory purposes,
  • when we are progressing existing or future legal proceedings.

How long we’ll keep your information

We’ll keep your information for as long as you have a relationship with us. After the relationship ends, we’ll keep it where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints, or for other reasons e.g.  responding to requests from regulators.

Transferring your information overseas

Your information may be transferred and stored in countries within the European Economic Area (EEA).

Our website

We try to keep our website secure. However, we ask you to recognise that when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

Our website may contain links to other websites outside of the Care Visions Group. Our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites.

Cookies

We collect anonymous information about how people use our website, so we can improve the site.

We use ‘cookies’, which are small files we place onto your computer to collect information about how you browse.  These cookies aren’t used to identify you personally.

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

You can opt out of Google analytics by visiting https://tools.google.com/dlpage/gaoptout.

Your rights

You have a number of rights relating to your information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete details, to object to or restrict processing of it, to make a complaint etc.

If you would like at any time to make changes to the way that we communicate to you by post, telephone or email, please contact DataProtectionLead-CS@carevisions.co.uk.

Changes made will be actioned within five working days, although due to the way that we select and use data it may take up to one calendar month for the changes to become effective.

Contact us

You can contact us in relation to this privacy policy at:

Data Security & Protection Lead (Children’s Services)
Care Visions
Bremner House
Castle Business Park
Stirling
FK9 4TF

Email: DataProtectionLead-CS@carevisions.co.uk